Core Managed IT
Boost Productivity, Increase Performance.
Position your Business for Growth.
Core Managed IT
Boost Productivity, Increase Performance.
Position your Business for Growth.
Quality Driven. Service Centric.
Quality Driven. Service Centric.
Core Managed IT is the foundation upon which Impact Business Technology can help deliver improved productivity, enhanced security, and ultimately better business performance. Properly executed, it allows services to be delivered in a uniform and predictable manner while reducing or removing the time-wasting burden of managing computers. Your technology should work for you—not the other way around.
IMPROVED PRODUCTIVITY
BETTER BUSINESS PERFORMANCE
ENHANCED SECURITY
A Complete Program of Preventative Maintenance and System Monitoring
Click on each program to learn more.
A Complete Program of Preventative Maintenance and System Monitoring
Click on each program to learn more.
Malware Prevention, Protection, and Detection
Our foundational system security approach acknowledges that infection spreads at machine speeds so responses must as well. This means setting up automation for immediate remediation. Coverage extends beyond your local network and is designed to protect remote devices as well. In addition, we can set up web traffic monitoring to block your business from malware and eliminate access to certain sites that might expose your business to liability or regulatory trouble.
Malware Prevention, Protection, and Detection
Our foundational system security approach acknowledges that infection spreads at machine speeds so responses must as well. This means setting up automation for immediate remediation. Coverage extends beyond your local network and is designed to protect remote devices as well. In addition, we can set up web traffic monitoring to block your business from malware and eliminate access to certain sites that might expose your business to liability or regulatory trouble.
Comprehensive IT Platform Management
In addition to on-site systems, Core Managed IT services include monitoring and managing the cloud services that your company relies on. Integrations between cloud and local systems include single sign-on (SSO) infrastructure wherever possible.
Data Monitoring & Data Integrity Verification
Backup systems, disaster recovery processes, and business continuity planning are crucial to the stability of your enterprise. In addition to monitoring these systems, we conduct the necessary testing to ensure all business units are protected by your protocols. We also confirm the reliability of your backed-up data to ensure its viability in the event it is ever needed.
Software Patch management
We automatically scan for, deploy, and report on operating system versions, security updates and patch status, proactively pushing updates through a deliberate, managed process.
Hardware Life Cycle Management
Included alongside maintenance, we manage the warranty coverage of hardware such as computers, servers, and routers. In addition, when a unit reaches the end of its life cycle, we handle decommissioning of the device, transfer of company data as required, and ensure proper, secure, and ethical disposal.
More about the Core-Managed IT program
Impact Business Technology’s Core Managed IT is a complete program of preventative maintenance and monitoring for your network and IT systems – including both local, and remote hardware as well as cloud services.
To ensure quality service delivery, we make every effort to understand your business, how you operate, and the role IT can play in both your day-to-day operations and as an integral part of your growth strategy
More about the Core-Managed IT program
Impact Business Technology’s Core Managed IT is a complete program of preventative maintenance and monitoring for your network and IT systems – including both local, and remote hardware as well as cloud services.
To ensure quality service delivery, we make every effort to understand your business, how you operate, and the role IT can play in both your day-to-day operations and as an integral part of your growth strategy
Access to best-in-class technologies
Access to best-in-class technologies
Remote Performance & Reliability
We conduct full-time monitoring of your IT infrastructure. If an issue arises our help desk is alerted before it affects your productivity. Support and remediation services are delivered remotely where possible but include nationwide, on-site support when necessary.
Automated Preventative Maintenance
We perform regular and routine scheduled maintenance on all systems – hardware & software. This includes health checks, disk optimization, firmware updates, and feature upgrades designed to keep your IT infrastructure functioning at optimal performance levels.
24/7 US-Based Helpdesk Support
The Impact Business Technology help desk, which includes a fully-staffed 24/7 security operations center, is staffed on weekdays (except major holidays) from 7:00am-7:00pm and is also available on-call 24/7 to provide support when needed.
From protection and preservation, to improving operational efficiency and enhanced value creation – we treat IT like the competitive asset it should be.
“I have been totally satisfied with each of the individuals I have communicated with, on various issues. Everyone has been accessible, responsive, knowledgeable, and patient”