PROFESIONAL SERVICES TEAM
Jeff Festa
Director of Professional Services
Learn more about Jeff
Jeff Festa received his Master of Science in Computer Information Systems from Sacred Heart University. With over twenty years of experience, his titles have ranged from being a technician to a network engineer, all the way through the ranks of management into his current director position. He currently leads a team in the professional services department, providing excellent customer service with all of Impact’s projects.
Pietro Fernandez
Onboarding Specialist
Learn more about Pietro
When it comes to customer service, Pietro goes above and beyond to provide the best support for any client. Pietro is always looking at the latest trends and innovations within the tech world to improve his learning and skills. Outside of work, you might find him playing video games with his friends, watching TV with his partner, or reading comic books.
Anthony Gadoci
Network Engineer
Learn more about Anthony
Anthony graduated from Western Connecticut State University with a Bachelor’s degree in Management Information Systems and joined the ImpactBT team in 2013. Anthony worked hard and acquired the position as a Network Engineer. Between assisting the Helpdesk and working on Project’s, he enjoys spending time with his wife and rescued furry family.
Kyle Troy
Process Support Analyst
Learn more about Kyle
Kyle has been passionate about technology from a very young age. He enjoys spending time researching current and past advancements in the field. His weekends are typically filled with adventures to historical sites, library visits, and spending time with his dog, Louis.