PROFESIONAL SERVICES TEAM

Jeff is a personable network engineer who loves solving problems. Customer service is what he thrives on and satisfying customers is what he enjoys.

When it comes to customer service, Pietro goes above and beyond to provide the best support for any client. Pietro is always looking at the latest trends and innovations within the tech world to improve his learning and skills. Outside of work, you might find him playing video games with his friends, watching TV with his partner, or reading comic books.

Anthony graduated from Western Connecticut State University with a Bachelor’s degree in Management Information Systems and joined the ImpactBT team in 2013. Anthony worked hard and acquired the position as a Network Engineer. Between assisting the Helpdesk and working on Project’s, he enjoys spending time with his wife and rescued furry family.

Paul is a licensed electrician with a deep passion for technology, now embracing a new chapter in the tech world. When he’s not exploring the latest in IT, he loves playing soccer, gaming, and spending time with his wife and young child as they travel the world, all while perfecting his new dad joke repertoire.

Michael has spent nearly all of his professional career in customer service supporting PCs, Macs, and industry-standard AV equipment in both corporate and retail environments. He enjoys tinkering and repairing devices from full desktops to his Apple Watch. When not in the office, Michael enjoys the simple things. He brews a good cup of coffee and cooks a mean Bolognese. His other passions include playing guitar, singing, weight-lifting, pro audio, BBQ, and camping.